This stimulating course will provide skills and strategies for people to build and develop their communication, collaboration and critical thinking skills for success at work. People need communication skills to survive in the digital economy. With increasing complexity in the workplace, effective communication skills are key to people’s success. Effective collaboration requires understanding of people’s different work and communication styles, and critical thinking requires the willingness to suspend judgement, letting go of stubborn beliefs and emotions, and avoiding a win-lose approach to solving problems. In this course you will learn a range of practical communication skills: - Strategies for lean communication. - Connecting with others and adaptable communication. - Texting and using social media professionally. - How to use six questions to set up a collaborative work relationship. - How to avoid the 6 collaboration killers. - Improving meeting efficiency and designing collaborative workplaces. - Recognizing and switching off emotions when thinking critically. - Collecting and using information and data to make decisions. - How to avoid unhelpful thinking errors.