Displaying Data and Decision Making is a course designed to shed a spotlight on the many process improvement toolkits that employees and organizations have at their disposal. This course will examine advanced process improvement tools thereby enabling participants to understand processes better, communicate the gaps in an easier and more fluid way, and choose the most important gap to close faster.

By the end of this course, participants will have learned how to define the meta-factors associated with each tool in order to simplify them and tell improvement stories in a clear and concise way. They will also gain a better understanding of the history of decision-making in the workplace by analyzing and building decision matrices and will be able to successfully build pareto, run, and bar charts, and design scatter diagrams. Participants will be empowered with the tools and critical thinking skills necessary to develop performance and importance matrixes which they can then use in a variety of organizational roles.