I am the author of The Future of Work is Human and the Future of Success is Happiness; with 30+ years of well-being initiatives. I teach courses at The University of Tennessee, and advise the Oak Ridge Human Resources Alliance. With certifications in leadership, and management, I combine my expertise with a focus on fostering happiness shaped by my immigrant upbringing and extensive career as a mental health therapist. My courses have elements of storytelling and I illustrate concepts through a variety of mediums. I do believe role play and practice is integral to learning. With my insights, you will leave with an action plan if you choose to apply the concepts. It's up to you. In person, I would be asking you to practice and reflect as that is the most effective way to teach soft skills, especially communication. My question to you is: how will you motivate yourself to learn and make a meaningful change?